Khudayar Mohla-
Taking serious notice over reports of receiving illegal money from electricity consumers under the garb of repairing or replacing damaged distribution equipments on Wednesday National Electric Power Regulatory Authority (NEPRA) issued directives to DISCOs to take action against all the officials involved in corrupt practices.
It is worth mentioning that from meter reader to sub-divisional officers and their immediate bosses of electricity distribution companies have been reported to receive illegal money for replacing or repairing transformers in their jurisdictions which is sheer violation of the provisions of Consumer Service Manual as well as NEPRA Licensing (Distribution) Rules, 1999.
NEPRA stated that distribution companies have been repeatedly failing to repair/replace damaged distribution transformers on timely basis due to which their consumers have been suffering, particularly during summer months.
“Further, the distribution company officers/officials have been demanding payments from affected consumers for replacement of concerned distribution equipment. This constitutes violation of the provisions of Consumer Service Manual and NEPRA Licensing (Distribution) Rules, 1999”, Authority stated in a press release.
It is worth mentioning that from meter reader to sub-divisional officers and their immediate bosses of electricity distribution companies have been reported to receive illegal money for replacing or repairing transformers in their jurisdictions which is sheer violation of the provisions of Consumer Service Manual as well as NEPRA Licensing (Distribution) Rules, 1999.
While issuing directives to people at the helm of electricity distribution companies, NEPRA asked them to take necessary measures in order to ensure timely repair/replacement of damaged distribution equipment/transformers.
The Authority further directed them to take necessary action under applicable law against distribution company officers/officials who have taken money from consumers otherwise than as provided under law. Besides, it directed to take necessary measures to ensure that distribution company officers/officials refrain from demanding payments from consumers for replacement of transformers.
